I recently came to the realisation that I’ve found myself working within an industry that is inherently dishonest. It seems to be an industry that thrives on confusing its customers with complex terminology and features so that companies can justify putting revenue ahead of customer experience.
The sad reality is that some of our competitors still have the desire to deceive their customers in order to make a larger profit.
This just doesn’t sit right with Opious and so consequently we have vowed to actively attempt to change this, creating an overarching goal of becoming the most trusted connectivity company within the UK.
How will we achieve this?
We are going to concentrate on these five key areas.
- Supplier selection: We will only work with suppliers who have our customers best interests at heart
- Transparency: We will provide our customers with transparency over all aspects of their account
- Choice: We will provide a 100% unbiased view of all available suppliers for every requirement
- Contract Term: We will strive to provide our customers with ultimate flexibility on their contracts
- Customer Service: We will be there for you whenever you need us, 24 hours a day 7 days a week.
We want our customers to stay for the long term, safe in the knowledge that they are benefiting from cost-effective solutions coupled with industry-leading customer service. So why not join our tele-community.